Questions and Answers:
1. Q: Are you manufacturer and exporter?
A: Yes, we have more than 80 factory partners in the global. All products are designed by ourselves. Sure, if you want to sell own products, we also can provide good design.
2. Q: How do I order from you?
A: You can online order directly. Goods will be prepared and sent after payment is received. Goods delivery details will also be informed accordingly.
3. Q: What is the payment mode?
A: Mostly, online payment should be completed by Paypal or Credit Card. If you need pay offline, T/T, Money Gram and Western Union are also acceptable.
USD, RMB and EURO are acceptable.
4. Q: What is the shipping way?
A: DHL, FedEx, UPS, TNT, and EMS. (These are more economic, and we have big discount; usually you can receive goods about 5-15 days after fly from China.) Mexico transportation line, Middle East transportation line and other countries with customs requirements. (For some countries with customs requirements, shipping time maybe will more than 25-35 days.)
All in all, we will negotiate together and find the most reasonable delivery way according to your order size.
5. Q: What about the warranty period and after-sale service?
A: All main machine has one year warranty period. If you have problem in using, you can take video to us. Or you can describe the problem details, we will ask technician to give you solution. Spare parts can be provided if necessary.
6. Q: Do you provide OEM service?
A: Yes, we can supply OEM service for dental x-ray, dental sensor, intraoral camera, etc.
7. Q: Do you have CE?
A: Yes, we have CE. Our products are exported a lot to USA and EU countries successfully.
